FAQS
To find the perfect fit for your pet's collar, we recommend measuring their neck circumference with a flexible tape measure. Make sure to measure snugly but not too tight. Once you have the measurement, refer to our sizing guide provided on each product page to select the appropriate size.
Proper care and maintenance are essential to prolong the life of your pet's collar hardware. We recommend wiping down the hardware with a damp cloth regularly to remove dirt and debris. For leather collars, conditioning with a leather conditioner periodically can help keep the material supple and prevent cracking.
Absolutely! Many of our collar hardware options come with customizable features such as engraved nameplates or attachment points for ID tags. Check the product description for customization options available for each item.
Shipping times may vary depending on your location and chosen shipping method. Generally, orders are processed within 1-2 business days, and standard shipping within the contiguous United States typically takes 3-5 business days. For international orders or expedited shipping, please refer to our shipping policy for more information.